Wipe Right Cleaning Agents – Privacy Policy

1. Introduction

Wipe Right Cleaning Agents (“WipeRight”, “we”, “our” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and share personal data when you visit our website, submit a property profile or use our managed cleaning services.

2. Who we are

Wipe Right Cleaning Agents is a managed cleaning service based in Manchester, UK. For any privacy-related questions, you can contact us at clean@wipe-right.uk.

3. Information we collect

We may collect the following information when you enquire about or use our services:

• Contact details such as your name, email address and phone number.
• Property details including address, property type, size and access information.
• Booking information such as preferred dates, frequency, special instructions and check-in/check-out times.
• Communication records, including emails and messages sent through our website or email.
• Website usage data collected via cookies and similar technologies.

4. How we use your information

We use your personal data to:

• Provide quotes, manage bookings and coordinate cleaning services.
• Match your property with suitable vetted cleaners.
• Communicate with you about your enquiry, booking or account.
• Maintain quality records, including photo handovers where applicable.
• Improve our website, services and customer experience.
• Comply with legal and regulatory obligations.

5. Sharing your information

We only share your personal data where necessary to deliver our service. This may include sharing relevant property and access details with the vetted cleaner allocated to your booking. We do not sell your personal data to third parties. We may share data with trusted service providers who help us operate our website or business, subject to appropriate confidentiality safeguards.

6. Data retention and security

We keep your personal data only for as long as necessary to provide our services and meet legal requirements. We use appropriate technical and organisational measures to protect your data from unauthorised access, loss or misuse.

7. Your rights

Under UK data protection law, you have the right to access, correct, delete or restrict the use of your personal data. You may also object to processing and, in some cases, request a copy of your data in a portable format. To exercise any of these rights, please contact us at clean@wipe-right.uk.

8. Cookies

Our website may use cookies and similar technologies to improve user experience and analyse website traffic. You can manage cookie preferences through your browser settings.

9. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review it regularly.

10. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Wipe Right Cleaning Agents
Email: clean@wipe-right.uk
Manchester, UK